Consumer protection rights safeguard individuals from unfair trade practices, exploitation, and deficiency in services. These rights empower consumers to demand quality goods and services, transparency in transactions, and fair treatment in the marketplace. The Consumer Protection Act ensures that businesses and service providers remain accountable, thereby protecting the interests of consumers.

Key Consumer Rights

Right to Safety – Protection against hazardous goods and services.

Right to Information – Access to accurate details about products and services, including price, quality, and standards.

Right to Choose – Freedom to select from a variety of goods and services at competitive prices.

Right to be Heard – Opportunity to voice consumer grievances before appropriate forums.

Right to Redressal – Legal remedies and compensation for unfair trade practices or deficiency in services.

Right to Consumer Education – Awareness of rights and remedies available under consumer law.

Our Expertise

At Milind Modi Law Associates, we provide dedicated legal support in consumer protection matters. Our experienced team assists clients in:

• Filing complaints before Consumer Forums, State & National Commissions

• Cases involving deficiency in service, unfair trade practices, and false advertising

• Legal action against builders, insurers, banks, healthcare providers, and corporations

• Securing refunds, replacements, and compensation for losses and harassment

• Guiding businesses in compliance with consumer protection laws